Submit your review
Awesome! Keith and Kathy advises and Adam and Adrian delivered and set up without a hitch. Easy Peasy, nice and easy. I have a small space which is now a very functional bedroom/office. Couldn’t be more satisfied. Thanks.
Excellent product. Makes best use of our small bedroom. Easy conversion from bed to desk which we use everyday. Any matters are promptly addressed by Keith, Kathy and Adam. Contemporary style matches well with any furniture. We highly recommend the Hidden Bed Factory company for their well designed units..
Great service from Kathy and Keith. No sales pressure. Bought the office convert into bed option. Provided ideas which has worked out perfectly . The item itself is sturdy and durable. Service and product excellent.
We received our hidden bed just before Christmas. It has been in constant use by one of the kids ever since. Everyone was so very helpful and also understanding! We are very happy with it and the bean bag chairs we also purchased have also seen a fair amount of use.
I purchased my double bed and desk 7 years ago and have been exceptionally pleased with the product. It made a very small second bedroom into an office and a bedroom. I am transferring the product to my next home thanks to the staff at Hiddenbed.
I wanted to share my experience with Hiddenbed Factory. As a family owned business you feel and see that they are personally invested in making sure that you as the client are not just satisfied but thrilled with the product and the service.
I will give a real example, our office needed to be set up on the weekend that the son was getting married. I forget what I needed but I clearly remember that the son came to do some final touches on the office / bed the weekend of his wedding. Super impressed.
What I need to highlight as well is that the actual office / bed is amazing. Every single person that see’s our office are floored by how nice it is. That is when they only think it is an office. When I show the bed it is next level in terms of how impressed they are with the style and functionality.
I can not recommend these folks more highly.
Thank you to Keith, Kathy and their team. They walked us thru the different product available and helped us to make the right choice for the space and our needs. The delivery and setup were right on. When l questioned a point to my taste they were back the next day to my satisfaction. Love the product and the great service from all.
This Hiddenbed solution (studio/double), plus rollaway file cabinet (cum night table) and cupboard w bookshelves, is perfect for our small (less than 7'x7.5') condo's +1 room. Fits like a glove. Works like a charm. Looks great. Thanks Keith, Kathy, Adam for your product and customer service!
I just wanted to drop you a note of thanks for the way the entire transaction was handled by everyone in your organization. The sales demonstrations, measuring, design, support, construction and installation. Everything was terrific and the unit surpasses our expectations. Seriously!
I wish every vendor I dealt with had your work ethic!!
Dealing with all of you was a treat!!
Thanks for everything!
Hi Kathy, Keith and Adam,
We received our hidden bed today and we love it! Adam and Chris arrived on time and did a great job installing it and when we experienced a small issue, we received a call within 5 minutes of sending an email! A little troubleshooting over the phone and voila, problem solved. Now that's great customer service!
We can't thank you enough. Dealing with you folks has been a great experience from the start and we love the final product. It will make our small office double as an ideal spare room.
Thanks so much,
Gilles and Lucille